Shipping Policies
Shipping within India is absolutely free. An additional charge of INR 49 on COD orders.
Orders are delivered within 5 to 6 working days. Unless otherwise specifically mentioned in the product details.
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us an e-mail at business@thesareesofindia.com within 2 hours of placing the order.
Return Policy
If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at business@thesareesofindia.com mentioning your Order ID. The replacement will be issued to you with no additional cost.
Raise your return request within 3 days of receiving the shipment on www.thesareesofindia.com
COD charges are non-refundable
If you receive a damaged/incorrect/incomplete order, do contact us within 48 hours of receiving the order, by mailing us at business@thesareesofindia.com with your Order ID, and an image/video of the defect/item. We will either ship a replacement for the item or provide a refund for the product, once the pickup is done.
If you have to cancel an order, please do so before your order is shipped.
If you cancel your order before it has been shipped, we will refund the entire amount
Once we have received the products a quality check would be done by our team
The amount refunded to you would be only for the products not the shipping charges
If you do opt for a credit note, you cannot en-cash it later.
In case we do not have pick-up service available at your location, you would have to self-ship the product. A maximum of 99 INR would be given to you as a credit note for reverse shipping.
For COD orders, the refund link will be sent to registered email and contact number. In case of non redemption of the link, you can contact our customer service within 3 months for a new link.
Exchange Policy:
Raise an exchange request within 2 days of receiving the product through -
You will receive an approval mail from us within 48 hours if the request is accepted. A Credit Note will be issued for the product price within 3-4 days once the product is picked up.
Mention the order details & complete shipping address on the packet as stated below – * Order Number and the Name used while placing the order * Shipping Address : AASS Drapes LLP, #Y40/2, DLF Ph 1, Near Qutub Plaza market, Gurugram. Please make sure that the original product tag and the packing is intact when the product is picked up.
No return and exchange request would be accepted if the return/exchange request is raised after 2 days of receiving the shipment. In exceptional cases please write to us at business@thesareesofindia.com
You would be notified by us , once we receive your shipment.
Incase we do not have pick up service available at your location, you would have to self ship the product. A maximum of 99 INR would be given to you as a credit note for reverse shipping.
Exchange would not be accepted if the product was customized for you.
Credit Note once issued cannot be en-cashed.
Products bought during sale are non-refundable
Gift wrap cannot be refunded.